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TAOBAO 1688 TMALL
Language CN EN
BUYSINO
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Internal review draft BUYSINO company details, contact channels and terms must be approved before publication or real transactions.

Forwarding terms

  1. Consignment parcels must always show the “BUYSINO member code” on the box. If the member code is not shown, the parcel will be refused by the China warehouse and returned to its origin.
  2. The China warehouse has no policy of paying destination charges. If any charge is called for, the parcel will be refused by the China warehouse and returned to its origin.
  3. The Company reserves the right not to be liable for any expenses arising from the refusal of acceptance and the return of parcels to their origin in all cases.
  4. Once the customer has received the Chinese shipping tracking number from the Chinese shop, the Chinese shipping tracking number must always be added in the BUYSINO system under the “Consignment Service” menu; otherwise the parcel will not be shipped onward.
  5. Parcels remaining in the China warehouse for more than 60 days will be deemed to have been abandoned by the customer, and the China warehouse is entitled to remove the parcel from the premises without prior notice, with no compensation or refund of any kind.
  6. For goods outside the Company's responsibility, if they are lost or damaged, the Company reserves the right not to accept claims in all cases. For more details, see “Terms and Conditions for the Use of BUYSINO Services”. and Claims policy
  7. The Company does not support the import of copyright-infringing goods, illegal goods or prohibited goods. If the buyer orders such goods, the Company shall not be liable for any damage arising therefrom.
    For more details on product categories, see the “Shipping Rates” menu.
  8. If goods are lost during international transport due to the Company's own fault, the Company will compensate 1-3 times the international shipping charge, but not exceeding the value of the goods, provided that such goods are not goods outside the Company's responsibility. For more details, see “Terms and Conditions for the Use of BUYSINO Services”. and Claims policy
  9. The China warehouse is open until 17:00 hrs (China Standard Time, UTC+8). If a parcel is delivered after business hours, no staff will receive it and it may be lost, and the Company reserves the right not to be liable for damage that may occur to goods delivered after business hours in all cases.
  10. Where a large number of parcels are consigned, you should coordinate with the Chinese shop to arrange for people to help lift the goods.
  11. For the consignment service shipping goods from China, BUYSINO acts solely as a carrier and has no policy of checking the quantity of goods before shipping. The Company will only check what type of goods they are and whether they may be shipped internationally.

Last updated on 5 Sep 2025